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Help
If you have got any question about our services, please check the links below to find an answer before you contact one of our Customer services representative. However, if you cannot find answer to your question in this help section, please contact us on 020 8931 1111.


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Package content

You need to enter a short description of the goods you are sending.

Try to be descriptive, for example don't just enter 'Gift' or 'Personal Items' - try to include more details wherever possible.

Also, please remember to click on the Prohibited Items link to ensure we can safely carry your goods.

You must also enter the total value of the goods you re sending.This can be an approximation and does not need to be exact.